Terms and Conditions

Terms and Conditions for CSM Segensworth Ltd.

Last updated: 17/03/25

Please read these terms and conditions carefully before using our website, services, and training programs. By accessing or using our website, you agree to comply with and be bound by these terms and conditions.

1. Introduction
CSM Segensworth Ltd. (“we”, “us”, or “our”) is a leading nationwide utilities contractor and accredited training provider specialising in the Gas and Water sectors. These Terms and Conditions (“Terms”) govern your use of the CSM website http://csm-training.co.uk/ and all services and training programs we provide.

2. Services Provided
Gas Services: We provide gas installation, maintenance, repair, and replacement for distribution networks, residential, commercial, and industrial clients.
Water Services: We offer solutions for water supply and management, including pipeline installation, domestic heating repair, and maintenance.
Training Programs: We offer accredited training programs to equip individuals with the knowledge and skills needed for the utilities sector.

3. Privacy Policy
We are committed to protecting your privacy. Any personal data you provide will be handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in the Privacy Policy.

4. Intellectual Property
The content, design, logos, trademarks, and other intellectual property on our website are the property of CSM Segensworth Ltd. You may not copy, distribute, or use any content from the website without prior written consent from us, except as necessary for the legitimate use of our services.

5. User Conduct
You agree to use the website and our services in a manner that complies with all applicable laws and regulations. You may not:

Engage in any activity that could damage, disable, or impair the website.
Use the website for any unlawful purpose or to distribute harmful or offensive content.
Violate any applicable safety regulations, including those related to gas and water systems.

6. Service Availability
While we strive to provide continuous access to our website and services, we cannot guarantee that the website will be free from interruptions, errors, or downtime. We may modify, suspend, or discontinue our services at any time without prior notice.

7. Training Programs and Enrolments
By enrolling in any of our training programs, you agree to the specific terms related to each program. Course fees, schedules, and other details will be provided at the time of enrolment. We reserve the right to cancel or reschedule any course due to insufficient enrolment or other factors.

8. Liability and Indemnity
Limitation of Liability: To the fullest extent permitted by law, CSM Segensworth Ltd. is not liable for any damages, including but not limited to, loss of data, profits, or other intangible losses resulting from the use of our website or services.
Indemnity: You agree to indemnify and hold harmless CSM Segensworth Ltd., its employees, agents, and affiliates from any claims, losses, liabilities, or damages arising from your use of the website, your breach of these Terms, or your violation of any laws or regulations.

9. Health and Safety
As a company committed to safety, we emphasise compliance with all health and safety regulations in the gas and water sectors. We may offer health and safety documentation, training, and services tailored to your business needs. However, it remains your responsibility to ensure compliance with all applicable laws and regulations.

10. Refunds and Cancellations
Training Programs: Refunds for training program cancellations will be subject to the specific cancellation policy outlined at the time of enrolment.
Services: For gas and water services, cancellations or refunds may be subject to specific terms based on the nature of the contract or service provided.

11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the revised Terms will be effective immediately upon posting. It is your responsibility to review these Terms periodically.

12. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of England & Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:

info@csm-training.co.uk
03330 432 442